The second-hand marketplace Users Share Anger Over Sizing Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments without notifying every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.